![]() They also said that they guaranteed their work well beyond any warranty and take pride in it. ![]() Krank’D put in a different brand module/harness and bypassed the truck’s amplifier, giving a much better sound experience. Here they told me about Visions having installed the wrong module (for a truck with a JBL system, which I didn’t have). I took the truck and stereos (OEM and Alpine) to Krank’D Car Audio to have it fixed. Two weeks ago I had to swap it in again, but this time the Alpine unit didn’t work correctly for some reason. They informed me that I needed to keep the OEM stereo in case it reoccured and showed me how to swap it in and out to reset the amplifier. Now when they put the Alpine back in it now worked again. Taking it back to Visions, their installers asked me to bring back the original OEM stereo. Next problem was that I used the stereo for only a couple of weeks before the sound cut out. The lack of volume was an issue for me the whole time I used the Alpine stereo. They corrected this somewhat, but I was told by a reputable stereo installer that they had put in the wrong module for my truck’s stereo and that the module’s volume hadn’t been set up to adequately amplify the Alpine stereo. Before leaving the lot, I walked right back in and their installer showed me that they hadn’t done anything to set up the sound. The first problem occurred when they gave it back to me, because the sound was pathetic. They told me I needed a module/harness installed to interact with the truck’s amplifier/sounds, so I paid the extra $60+ dollars for this as part of the installation. In 2015 I paid Visions to install an Alpine single DIN stereo in my 2005 Tundra truck. I will never do business with Visions Electronics ever again and wouldn't recommend them to anyone. I told them of my experience and they gave me a tough # and 'buyer beware' attitude. My final attempt after speaking with a multitude of 'managers' I called head office. I spoke to the finance company and as the contract had already been executed, they couldn't release me from it. ![]() When I called the store to talk to the salesperson he wasn't around and never returned my calls. When it arrived, the interest rate was 18.75% on a fixed term of 36-months. When I asked for a copy of the financing agreement, they said I would receive a copy in the mail. I chose the financing option, gave them all the required information to complete their on screen application behind the counter, was approved within 5 minutes, and was given a hand written retail receipt for the TV, taxes and shipping costs. I was quoted an interest rate of 8.75% with a 3-month initial interest-free period on an open term. They offered financing through a Visa affiliated finance company out of Montreal named Dejardin'. My last major transaction with them was for a 62" Toshiba DLP TV for about $3K. I have done a few transactions with them because their prices are negotiable and pretty reasonable, but I have recently learned there can be a HUGE hidden cost in dealing with them. Visions Electronics is a major electronics dealer with locations accross Alberta and British Columbia 'specializing' in home/car audio and video.
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